Context of the Organization - External Issues External Issues Relationship to the Company Scope The scope of the company explains what the company does and doesn't do. If it is a steel stamping shop it is unlikely the company also makes cotton candy. If you manufacture parts for a specific … Read more about Context of the Organization – External Issues
Context of the Organization - Interested Parties This is one way of looking at Interested Parties. Other consultants look at it differently. You need to decide what works best in your company. Scope, requirement hasn't changed, Assume you reviewed it and it accurately represents your … Read more about Interested Parties
ISO 9001:2015 and Documented Information The first thing we heard about ISO 9001:2015 version was no more need for procedures, quality manuals or records. Hurray, hold a bonfire in the parking lot! Hold the matches. We now have documented information in place of procedures, manuals and records. … Read more about Documented Information
Quality Improvement from the Quality College In 1987, I had the privilege to attend the Quality College in Winter Park, FL. It was a highly informative week and I have kept the binder and used it as a reference ever since, although I haven't gone back to it for a few years. When I started to … Read more about How Come Hardly Anything Ever Gets Better? The Case for Quality Improvement.
Where Did the Name ISO Come From? ISO is the anachronism for "International Organization for Standardization". It is not the" International Standards Organization". The anachronism would have been different in each country - IOS in English, OIN in French. To avoid any problems this would create the … Read more about What Does ISO Stand For?
Management Review - a Continuous Improvement Tool or Generator of Arbitrary Numerical Targets Eliminate arbitrary numerical targets Eliminate work standards that prescribe quotas for the work force and numerical goals for people in management. Substitute aids and helpful … Read more about Point 11 – Arbitrary Numerical Targets
How do we maintain and communicate corporate culture using ISO 9001? I have a Saturday morning secret weapon, to improve my business. I attend the Levy Entrepreneurial Group meeting. Thank you Joe for creating it, Jack and Terry for leading it, and Don for introducing me to … Read more about Creating and Maintaining a Corporate Culture Using ISO 9001
Are We Going in Circles ?ISO 9001 Management Review Implementing ISO 9001 can sometimes feel like you are a dog chasing its' tail; you can't just walk down through the standard completing a section at a time. Instead you have to jump from quality policy to documentation to customer requirements to … Read more about ISO 9001 Management Review – Going in Circles