Eliminate the need for mass inspection as the way of life to achieve quality by building quality into the product in the first place. Require statistical evidence of built in quality in both manufacturing and purchasing functions. Dr. W. Edward Deming When ISO 9000 first came out, the auto … Read more about Point 3 – Cease Dependency on Mass Inspection
Point 2 – The New Philosophy
The new philosophy Adopt the new philosophy. We are in a new economic age, created in Japan. We can no longer live with commonly accepted levels of delays, mistakes, defective materials, and defective workmanship. Transformation of Western management style is necessary to halt the continued … Read more about Point 2 – The New Philosophy

Point 1 – Constancy of Purpose
Constancy of purpose Create constancy of purpose for continual improvement of products and service to society, allocating resources to provide for long range needs rather than only short term profitability, with a plan to become competitive, to stay in business, and to provide jobs. Dr. W. … Read more about Point 1 – Constancy of Purpose
Don’t Skip the Good Stuff Part 6
Management Responsibility There is a saying, “What goes around, comes around” or you can look at this circle and considerate it the visual definition of “synergy”. There is a reason this is a circle. Management responsibility, resource management, product realization, measurement, … Read more about Don’t Skip the Good Stuff Part 6
Don’t Skip the Good Stuff Part 5
What is continual improvement of the quality management system? It is the big picture. It is looking at the performance of all the sub-processes that make the whole process, from getting the customer specifications and orders, to making sure the parts arrives on-time, at a reasonable … Read more about Don’t Skip the Good Stuff Part 5
Don’t Skip the Good Stuff Part 4
Let’s jump to the next page and Figure 1, don’t worry, we’re not skipping the good stuff, just getting a visual. We need to talk about how to obtain results of a process performance and effectiveness. We have to start with the customer requirements. Not just the in-house … Read more about Don’t Skip the Good Stuff Part 4
Don’t Skip the Good Stuff Part 3
Staying in section 0.2, it talks about a process approach emphasizing the importance of a) Understanding and meeting requirements b) The need to consider processes in terms of added value c) Obtaining results of process performance and effectiveness d) Continual … Read more about Don’t Skip the Good Stuff Part 3
Don’t Skip the Good Stuff Part 2
If you skip down a couple of paragraphs (actually it is good reading so don’t skip the good stuff) it talks about the advantage of the process approach providing control over the linkage between the individual processes. This one may need to be read a couple of times to make any … Read more about Don’t Skip the Good Stuff Part 2