Pride of Workmanship is Power Permit pride of workmanship Remove the barriers that rob hourly workers, and people in management, of their right to pride of workmanship. This implies, among other things, abolition of the annual merit rating (appraisal of performance) and of Management … Read more about Point 12 – Pride of Workmanship is Power
Point 11 – Arbitrary Numerical Targets
Management Review - a Continuous Improvement Tool or Generator of Arbitrary Numerical Targets Eliminate arbitrary numerical targets Eliminate work standards that prescribe quotas for the work force and numerical goals for people in management. Substitute aids and helpful … Read more about Point 11 – Arbitrary Numerical Targets
Point 10 – Walk the Talk
Eliminate Exhortations Unless You are Willing to Listen Eliminate the use of slogans, posters and exhortations for the work force, demanding Zero Defects and new levels of productivity, without providing methods. Such exhortations only create adversarial relationships; the bulk of the causes of low … Read more about Point 10 – Walk the Talk
Creating and Maintaining a Corporate Culture Using ISO 9001
How do we maintain and communicate corporate culture using ISO 9001? I have a Saturday morning secret weapon, to improve my business. I attend the Levy Entrepreneurial Group meeting. Thank you Joe for creating it, Jack and Terry for leading it, and Don for introducing me to … Read more about Creating and Maintaining a Corporate Culture Using ISO 9001