Improve every process Improve constantly and forever every process for planning, production, and service. Search continually for problems in order to improve every activity in the company, to improve quality and productivity, and thus to constantly decrease costs. Institute innovation and … Read more about Point 5 – Improve Every Process
Point 4 – End Lowest Tender Contracts
End the practice of awarding business solely on the basis of price tag. Instead require meaningful measures of quality along with price. Reduce the number of suppliers for the same item by eliminating those that do not qualify with statistical and other evidence of quality. The aim is to minimize … Read more about Point 4 – End Lowest Tender Contracts
Point 2 – The New Philosophy
The new philosophy Adopt the new philosophy. We are in a new economic age, created in Japan. We can no longer live with commonly accepted levels of delays, mistakes, defective materials, and defective workmanship. Transformation of Western management style is necessary to halt the continued … Read more about Point 2 – The New Philosophy
Don’t Skip the Good Stuff Part 5
What is continual improvement of the quality management system? It is the big picture. It is looking at the performance of all the sub-processes that make the whole process, from getting the customer specifications and orders, to making sure the parts arrives on-time, at a reasonable … Read more about Don’t Skip the Good Stuff Part 5
Don’t Skip the Good Stuff Part 4
Let’s jump to the next page and Figure 1, don’t worry, we’re not skipping the good stuff, just getting a visual. We need to talk about how to obtain results of a process performance and effectiveness. We have to start with the customer requirements. Not just the in-house … Read more about Don’t Skip the Good Stuff Part 4