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ISO in Service Industry

You are here: Home / Archives for ISO in Service Industry

June 4, 2012

What Does ISO Stand For?

Where Did the Name ISO Come From? ISO is the anachronism for "International Organization for Standardization". It is not the" International Standards Organization". The anachronism would have been different in each country - IOS in English, OIN in French. To avoid any problems this would create the … Read more about What Does ISO Stand For?

Filed Under: Featured, ISO 9000, ISO 9001

June 30, 2010

Point 5 – Improve Every Process

Improve every process Improve constantly and forever every process for planning, production, and service. Search continually for problems in order to improve every activity in the company, to improve quality and productivity, and thus to constantly decrease costs. Institute innovation and … Read more about Point 5 – Improve Every Process

Filed Under: Dr. W. Edward Deming, Featured, ISO 9001

June 14, 2010

ISO 9000 is a Change to a Healthy Life Style, Not a Crash Diet

ISO 9000 is a change in the way everyone in the company thinks and behaves. It is not easy to implement correctly and it is very easy to back slide into the old way of doing things. Think of ISO as a corporate change to healthy living from a junk-food junky. Ninety-nine percent of people don’t … Read more about ISO 9000 is a Change to a Healthy Life Style, Not a Crash Diet

Filed Under: Featured, ISO 9000, ISO 9001

June 14, 2010

Don’t Skip the Good Stuff Part 6

Management Responsibility             There is a saying, “What goes around, comes around” or you can look at this circle and considerate it the visual definition of “synergy”. There is a reason this is a circle. Management responsibility, resource management, product realization, measurement, … Read more about Don’t Skip the Good Stuff Part 6

Filed Under: ISO 9001

June 14, 2010

Don’t Skip the Good Stuff Part 5

            What is continual improvement of the quality management system? It is the big picture. It is looking at the performance of all the sub-processes that make the whole process, from getting the customer specifications and orders, to making sure the parts arrives on-time, at a reasonable … Read more about Don’t Skip the Good Stuff Part 5

Filed Under: ISO 9001

June 14, 2010

Don’t Skip the Good Stuff Part 4

            Let’s jump to the next page and Figure 1, don’t worry, we’re not skipping the good stuff, just getting a visual. We need to talk about how to obtain results of a process performance and effectiveness.             We have to start with the customer requirements. Not just the in-house … Read more about Don’t Skip the Good Stuff Part 4

Filed Under: ISO 9001

June 14, 2010

Don’t Skip the Good Stuff Part 3

            Staying in section 0.2, it talks about a process approach emphasizing the importance of a)    Understanding and meeting requirements b)    The need to consider processes in terms of added value c)    Obtaining results of process performance and effectiveness d)    Continual … Read more about Don’t Skip the Good Stuff Part 3

Filed Under: ISO 9001

June 14, 2010

Don’t Skip the Good Stuff Part 2

            If you skip down a couple of paragraphs (actually it is good reading so don’t skip the good stuff) it talks about the advantage of the process approach providing control over the linkage between the individual processes. This one may need to be read a couple of times to make any … Read more about Don’t Skip the Good Stuff Part 2

Filed Under: ISO 9001

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