Taking your Quality Standards to the Next Level...
Constancy of purpose Create constancy of purpose for continual improvement of products and service to society, allocating resources to provide for long range needs rather than only short term profitability, with a plan to become competitive, to stay in business, and to provide jobs. Dr. W. … Read more about Point 1 – Constancy of Purpose
ISO 9000 is a change in the way everyone in the company thinks and behaves. It is not easy to implement correctly and it is very easy to back slide into the old way of doing things. Think of ISO as a corporate change to healthy living from a junk-food junky. Ninety-nine percent of people don’t … Read more about ISO 9000 is a Change to a Healthy Life Style, Not a Crash Diet
Management Responsibility There is a saying, “What goes around, comes around” or you can look at this circle and considerate it the visual definition of “synergy”. There is a reason this is a circle. Management responsibility, resource management, product realization, measurement, … Read more about Don’t Skip the Good Stuff Part 6
What is continual improvement of the quality management system? It is the big picture. It is looking at the performance of all the sub-processes that make the whole process, from getting the customer specifications and orders, to making sure the parts arrives on-time, at a reasonable … Read more about Don’t Skip the Good Stuff Part 5
Let’s jump to the next page and Figure 1, don’t worry, we’re not skipping the good stuff, just getting a visual. We need to talk about how to obtain results of a process performance and effectiveness. We have to start with the customer requirements. Not just the in-house … Read more about Don’t Skip the Good Stuff Part 4
Staying in section 0.2, it talks about a process approach emphasizing the importance of a) Understanding and meeting requirements b) The need to consider processes in terms of added value c) Obtaining results of process performance and effectiveness d) Continual … Read more about Don’t Skip the Good Stuff Part 3
Most clients I work with start reading the standard at section 1 “Scope”. This is a significant miss-step. The really good stuff starts back at the beginning in the Introduction. Pick up a copy of ISO 9000 and turn to section “0.1 General” (If you don’t have a copy go to … Read more about Don’t Skip the Good Stuff – ISO 9001