Management Review - a Continuous Improvement Tool or Generator of Arbitrary Numerical Targets Eliminate arbitrary numerical targets Eliminate work standards that prescribe quotas for the work force and numerical goals for people in management. Substitute aids and helpful … Read more about Point 11 – Arbitrary Numerical Targets
ISO 9001 Management Review – Going in Circles
Are We Going in Circles ?ISO 9001 Management Review Implementing ISO 9001 can sometimes feel like you are a dog chasing its' tail; you can't just walk down through the standard completing a section at a time. Instead you have to jump from quality policy to documentation to customer requirements to … Read more about ISO 9001 Management Review – Going in Circles
Point 4 – End Lowest Tender Contracts
End the practice of awarding business solely on the basis of price tag. Instead require meaningful measures of quality along with price. Reduce the number of suppliers for the same item by eliminating those that do not qualify with statistical and other evidence of quality. The aim is to minimize … Read more about Point 4 – End Lowest Tender Contracts
Point 3 – Cease Dependency on Mass Inspection
Eliminate the need for mass inspection as the way of life to achieve quality by building quality into the product in the first place. Require statistical evidence of built in quality in both manufacturing and purchasing functions. Dr. W. Edward Deming When ISO 9000 first came out, the auto … Read more about Point 3 – Cease Dependency on Mass Inspection
Point 2 – The New Philosophy
The new philosophy Adopt the new philosophy. We are in a new economic age, created in Japan. We can no longer live with commonly accepted levels of delays, mistakes, defective materials, and defective workmanship. Transformation of Western management style is necessary to halt the continued … Read more about Point 2 – The New Philosophy
Point 1 – Constancy of Purpose
Constancy of purpose Create constancy of purpose for continual improvement of products and service to society, allocating resources to provide for long range needs rather than only short term profitability, with a plan to become competitive, to stay in business, and to provide jobs. Dr. W. … Read more about Point 1 – Constancy of Purpose
ISO 9000 is a Change to a Healthy Life Style, Not a Crash Diet
ISO 9000 is a change in the way everyone in the company thinks and behaves. It is not easy to implement correctly and it is very easy to back slide into the old way of doing things. Think of ISO as a corporate change to healthy living from a junk-food junky. Ninety-nine percent of people don’t … Read more about ISO 9000 is a Change to a Healthy Life Style, Not a Crash Diet
Don’t Skip the Good Stuff Part 6
Management Responsibility There is a saying, “What goes around, comes around” or you can look at this circle and considerate it the visual definition of “synergy”. There is a reason this is a circle. Management responsibility, resource management, product realization, measurement, … Read more about Don’t Skip the Good Stuff Part 6